WHOLEBITE Open the app

WholeBite Support

Email hello@wholebite.ai and a person will answer, usually within one business day. Tell us your account email and what you were doing when it went wrong — that is almost always enough to reproduce it.

Common things

Cancel your subscription

On iPhone, subscriptions are managed by Apple: Settings → your name → Subscriptions → WholeBite. On Android, Play Store → Profile → Payments and subscriptions. If you subscribed on the web, cancel from Profile → Account. Cancelling stops the next renewal; you keep Pro until the period you paid for ends.

What stays free

Logging your meals, your daily targets and your weigh-in history are free forever. Weekly meal plans and the dietitian chat are part of Pro. Your first fourteen days are free and do not ask for a card.

Delete your account

Profile → Account → Delete my account. This removes your profile, meal logs, photos and plans. It cannot be undone, and it does not by itself cancel a subscription bought through Apple or Google — cancel that first.

Get your data out

Profile → Account → Export. You receive your profile, every meal you have logged and your weight history as a file you keep.

A meal was logged wrong

Open the meal on Today and edit or delete it. Photo and voice logging both guess; the guess is always editable before and after saving, and correcting one does not change any other day.

You cannot sign in

Use "Email me a code" on the sign-in screen. The code arrives in a minute or two; check spam. If the address itself is wrong, email us — we can move an account to a new address.

Numbers look wrong

Targets are calculated from your profile, so an out-of-date height, weight, activity level or goal changes all of them. Profile → You and Profile → Goal are the two screens worth re-checking first.

What WholeBite is not

WholeBite gives general nutrition information and wellness coaching. It is not medical advice, diagnosis or treatment, and it does not replace your GP, accredited practising dietitian or specialist. If something about your health worries you, speak to them.

Contact

hello@wholebite.ai